Acceptable Use Policy (AUP) for
Wireless Internet Service
Provided by Mooreland Wireless Internet


What is the purpose of this document?
This is Mooreland Wireless Internet’s Acceptable Use Policy (AUP) for Mooreland Wireless Networking. It explains some of the things you cannot do when using the internet connection provided to you by MWI. The AUP is part of the Mooreland Wireless Internet Terms of Service, and it is a binding legal document. When you order service from MWI and connect to the internet through the service, you accept this policy and agree to abide by the rules it contains.

MWI may change this document at any time without notice. You are responsible for periodically reviewing the most current version of the AUP, which is available on the Web at www. . New versions of this policy become effective at the time they are uploaded to our Web server.

Why is this document needed?
To comply with civil and criminal laws, and help ensure the smooth operation of the MWI’s network and the internet, certain types of behavior must be avoided. Some of these behaviors negatively affect network stability and security, some violate generally accepted internet etiquette, and others are illegal.

The purpose of this document is to describe what kinds of behavior are not acceptable when using your MWI internet connection, and to explain what will happen if you engage in these activities in violation of this AUP.

You are responsible for keeping up with the provisions of the AUP. Being aware of what constitutes unacceptable activity will enhance your on-line experience and help you become a good citizen of the internet. There is nothing complicated or confusing in this document. In general, courteous, law-abiding behavior almost always falls within the limits of the AUP.

There is no promise or obligation on MWI’s part to monitor or police any network activity, and we are not responsible for discovering violations of the AUP. However, if and when we discover (or are notified by others) that you have possibly violated the AUP, we will investigate.

If our investigation substantiates the claim that you violated the AUP, we may take action ranging from a warning e-mail to permanent termination of your service. If we issue a warning, and you continue to violate the AUP, we will terminate your service. During the investigation, we may suspend your service if the allegation is severe or jeopardizes the performance or security of the MWI’s network or the internet. NO refunds or service credits will be issued in the event of termination or suspension of service related to AUP violations.

All decisions and actions regarding AUP violations are MWI’s alone.

Usage Limits
A high-speed internet connection provides a more enjoyable and useful internet experience, but it also enables the transfer of very large amounts of data. MWI does not have specific hard limits on monthly data transfer, but we do not allow complete unlimited consumption of bandwidth. Unless you have purchased an account with guaranteed service levels for speed and transfer, you should expect to use the entire capacity of your connection for extended periods of time.

Although we do not have specific consumption limits other than those listed in your Subscriber Service Agreement, we do not monitor bandwidth utilization and consumption patterns for all subscribers. If you use your internet service in a manner which consumes excessive bandwidth or affects MWI’s core equipment, overall network performance, or other subscribers’ services, we may require that you cease or alter these activities, or pay additional fees for continued consumption of a disproportionately large share of bandwidth.

MWI alone decides what constitutes a reasonable use of bandwidth, but we offer the following guidance. If you transfer more than 10GB per month on a residential account or 30GB per month on a business account, or your consumption pattern degrades performance for other subscribers, we would likely contact you to discuss the situation.

The server storage limit for e-mail accounts is 10Mbytes per account.

Unacceptable Conduct
You may not use your MWI internet connection to do any of the following:

• Upload, post, e-mail or otherwise transmit any data that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable.
• Violate applicable federal, state, or local laws.
• Harm minors in any way.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Forge headers or otherwise manipulate identifiers in order to disguise the original of any message or data.
• Upload, post, e-mail or otherwise transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships, or which infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
• Upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
• Upload, post, e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
• Attempt to gain unauthorized access to any of MWI’s servers or network equipment, data, accounts, or systems, or attempt to find security holes in a MWI system, whether these attempts are electronic or otherwise.
• Establish servers of any type including without limitation, web, e-mail, games, and FTP without written permission from MWI.
• Operate business class services on residential accounts. Business account rates will be charged where commercial server content or usage patters are discovered. Game servers on residential accounts may, at MWI’s discretion, be considered business use.

SPAM Policy
MWI has a zero-tolerance policy on the sending of Unsolicited Commercial Email (UCE), better known as spam. We consider spam to be one of the most serious problems on the internet today, and we choose not to do business with anyone engaged in this disreputable practice. If you send spam through your MWI service, or operate software that automatically generates spam, we will terminate your account. If you facilitate the propagations of spam through MWI’s network (by putting up an SMTP server with an open relay, for example), or otherwise engage in the propagation of spam using your MWI service, we will terminate your account.

Questions
If you have questions about any aspect of this document, contact MWI via one of the methods described on the website.